(a) I am a strong advocate of visibility. The hard part is that all it takes is one phone call or teacher with an issue to tie an administrator to the office. My assistants and I try to remain highly visibile during lunch, before and after school, and as frequently as possible during class changes. Visibility tends to stop some problems before they start and can provide students and staff with more accessiblity to administrators.
(b) I need the most work on "handling things once". Issues sometimes get temporarily covered up on the desk, requiring additional handling. While emails and faxes are more efficient means of communication than traditional mail service, they seem to have exponentially increased the amount of directives and correspondence that I receive.

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